Modify / Cancel

Frequently Ask Questions

Q. How can I make a booking for Victory 2 Boutique Hotel?
A. Bookings can be made by walk-in, online at www.v2.victorystreetboutiquehotel.com or by phone at our general line +603 2141 0681

Q. Should I print out my booking reservation?
A. It is advisable to print out your booking reservation for reference and easy check-in at the Hotel. If you did not print out of your reservation, please confirm yours booking details at the Reception and provide your identification/ passport upon check-in.

Q. Should I make my booking reservation early?
A. It is advisable to make your booking reservation as early as possible as we only have a very limited number of rooms and most of the time we are fully booked especially during peak seasons.

Q. How do I view/modify or cancel my reservation?
A. Use This Link (https://www.reservations-page.com/c00713/h11339/be.ashx?jsaction=guestprofile#bookingengine) To view, modify or cancel your reservation.

Q. What is your check-in and check-out time?
A. Our check-in time is 1400hrs and check-out time is 1200hrs

Q. What is your cancellations or deposit policy?
A. We require a credit card at the time of booking. You must cancel outside of 72 hours prior to arrival (3pm local hotel time) to avoid a one night’s room charge and tax. Please take note for the special rate, packages and certain seasons, this policy is subject to change.

Q. What type of credit card do you accept?
A. We accepted Visa and MasterCard

Q. What do age kids stay for free?
A. Free! All children under 18 years stay free of charge when using existing beds.

Q. Is there high speed internet or WiFi available at the hotel?
A. Free WiFi in all areas and guestrooms

Q. Are the room rates quoted for per room or per person?
A. All room rates quoted are based on per room per night basis.

Q. Are the room rates included breakfast?
A. All room rates quoted are without breakfast.

Q. Can I request for late check out?
A. Yes, base upon availability. You can request for late check out at our reception. Late check-out after 12noon will be charged at RM10nett per hour until 5pm only. After 5pm, full rate will applied.

Q. Do you have luggage storage?
A. Yes.

Q. Does your hotel offer currency exchange?
A. No, but you can easily find International currency exchange surrounding the hotel.

Q. Does the hotel have connecting room?
A. No

Q. Does the hotel have extra bed?
A. The extra bed is not available at hotel

Q. Does the guestroom have private bathroom?
A. Yes, all guestrooms are equipped with private bathroom with hot shower.

Q. Do you have accessible rooms?
A. No

Q. Will there be a hairdryer, iron and ironing board in my room?
A. No, but they will be available upon request

Q. Do you have onsite parking? How much is the parking fee? Is it included in my room rate?
A. No. But you can park at along the street under Federal Territories with charges as below:
Monday to Saturday (7am to 6pm) – RM0.80cents per hour
Sunday / Public Holiday - Free

Q. How far is your hotel to the bus station or monorail station?
A. It is about 600meters and 8 minutes walking distance from/to Bukit Bintang Station.

Q. Are pets allowed?
A. Pets are strictly not allowed.

Q. How do I get to hotel?
A. By Train:
KL Monorail
Station: Bukit Bintang/Raja Chulan
Operating Hours: 6.00am till 12.00am

RapidKL Rail
Ampang Rail Line (formerly known as Star LRT)
Sation: Interchange to KL Monorail at Hang Tuah (ST3) and Titiwangsa (ST9)
Operating Hours: 6.00am till 12.00am
Kelana Jaya Line (formerly known as Putra LRT)
Station: Interchange to KL Monorail at Dang Wangi (KJ12) and KL Sentral (KJ15)
Operating Hours: 6.00am till 12.00am

KTM Komuter
Station: Both the Batu Caves-Pel Klang & Rawang-Seremban Line interchanges to KL Monorail at KL Sentral.
Operating Hours: 5.35am till 10.35pm